The key to success on Twitter: don’t talk about just you

Before you create a Twitter account for your company, there’s something you need to know: don’t talk about just yourself.

Because Twitter’s full of conversations, there are many potential marketing opportunities. With a little bit of know how, a little bit of time, and a little bit of time, you can find those opportunities.

If you’re not receiving much engagement from your followers, ask yourself, “Do I spend too much time talking about our company, products, and services?”

Twitter is not a commercial

As I mentioned before, people expect you’ll tweet about your company, products, and services, but mix it up. People don’t want to hear “Buy! Buy! Buy!” and “Sell! Sell! Sell!” all the time. It’s boring, and they will quickly ignore it. Remember, Twitter is not a commercial. You must engage with your followers and provide them with value to keep them following you. Saying check out our new products or this is why you need our new products doesn’t provide value.

Mix it up

Find popular content from blogs, Pinterest, YouTube, and other Twitter users and (re)tweet it. It doesn’t have to be directly related to your business, but it might be of interest to your clients. If you’re a haristylist, your followers might be interested in fashion. If you’re a homebuilder, your followers might be interested in reno or design tips.

This will increase the value other Twitter users will receive by following you and make it more likely for them to share your content and invite others to follow you.

Remember, if you can’t commit time and resources to engaging with people, don’t bother with Twitter. Don’t even set up an account. You need to interact with others.

There’s a reason it’s called social media.

This article originally appeared on the Hot Pepper Communications blog. For frequent social media and grammar updates, follow me on Twitter: @hotpepperdotca. For weekly social media and writing tips, subscribe to my newsletter.

Also, check me out on Facebook, Google+, YouTube, and Pinterest.

Richard Lee

Business Consultant at Shanghai Tricon Outdoor Products Co. Ltd

10y

RIP Grammer

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Angela Maynard

Self Employed, Affiliate Marketer, ERC Independent Referral Partner

10y

Great Post...Thanks for sharing.

how are you? in Vietnam ?

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Dawn Carson

*Keynote Speaker *Podcaster *Coach Instructing people, adding humour and breaking moulds.

10y

Kim it is very cool that you have responded to Every Single Comment. Kudos.

Justin Belmont

Founder & CEO @ Prose - content marketing agency

10y

Great advice, Kim. We've all seen the "sell, sell, sell" tweets from companies, and likely, we've all unfollowed some of them simply because the message can be a bit redundant. Social media is all about keeping it fresh and interesting. Don't post it unless you'd want to read it on your own feed!

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