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5 Copywriting Rules That Cost You Sales If You Break Them

This article is more than 10 years old.

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You’ve already lost sales if you’re writing your own marketing messages or working with a copywriter who is not an expert.

The reason is simple. Your marketing return on investment (ROI) is limited if your copywriting doesn’t resonate with your target audience.

If the person writing your marketing messages doesn't know how to craft compelling, meaningful, emotional, and actionable copy, the performance of your entire campaign is at risk of failing.

Here are five copywriting rules that you’re probably breaking in your marketing messages and don’t even realize it. Avoid them and watch your ROI rise.

1. First Rule of Copywriting

Your product or service is far less important than its ability to fulfill your customers’ needs. That means your marketing messages should focus on features and benefits that matter most to your target audience. It doesn’t matter what you like or think is important about your business, product, or service. All that matters is what your target audience thinks, wants, and needs. If a message doesn’t communicate something of value to the target audience, delete it.

2. 80-20 Rule

At least 80% of your copy should be written in the second person (i.e., “you”) and no more than 20% should be written in the first person (i.e., “I” or “we”). No one cares about you, so make sure your copy answers the consumer question, “What’s in it for me?” (WIIFM). Tell the target audience exactly what they’ll get when they take out their hard-earned money and buy from you.

3. K.I.S.S. Rule

Big words and jargon can be confusing and detract from a succinct and actionable message. Don’t use them. KISS is an acronym for “keep it simple stupid,” and in copywriting, it refers to your choice of words. Match your words to your target audience and show no mercy for filler words like reallythat, and very which do nothing but clutter your copy and slow down the delivery of your key messages.

4. Red Pen Rule

When you think your copy is final, review it again and delete at least 30% of it. This ensures your messages are simple and you’ve avoided the mistake of including too much information. The end result will be tighter and more actionable copy that isn’t watered down with extraneous details.

5. SLAP Rule

Your copy should cause the target audience to:

  • Stop,
  • Look or Listen,
  • Act, and
  • Purchase.

Don’t suggest that consumers act after seeing or hearing your message. Demand that they do so by putting all of your copy through the SLAP Test. In other words, your copy should figuratively slap your target audience in the face so there is no chance that they won’t understand it and act on it.