Bob Kocher And Farzad Mostashari

To cut costs, reward doctors for keeping patients healthy

It may have been the most influential magazine article of the past decade. In June of 2009, the doctor and writer Atul Gawande published a piece in The New Yorker called The Cost Conundrum, which examined why the small border city of McAllen, Texas, was the most expensive place for health care in the United States.

The article became mandatory reading in the White House. President Barack Obama convened an Oval Office meeting to discuss its key finding that the high cost of health care in the country was directly tied to a system that rewarded the overuse of care.

The President also brought up the article at a meeting with Democratic senators, emphasising that McAllen represented the problem that needed to be fixed.

Five years later, the situation has changed. Where McAllen once illustrated the problem of American health care, the city is now showing us how the problem can be solved, largely because of the Affordable Care Act that Mr Obama signed into law in 2010.

In his article, Dr Gawande cited studies showing that patients in high-cost areas like the Rio Grande Valley, which includes McAllen, were much less likely to receive preventive services like cancer screenings or vaccines, but far more likely to be prescribed costly drugs, invasive procedures and expensive diagnostic tests. And they were not any healthier for it: Compared with places like El Paso, McAllen had worse health outcomes, despite spending twice as much per capita on Medicare.

The problem was that doctors in McAllen were responding to reimbursement incentives in the US health-care system that rewarded activity rather than value.

The more procedures and visits a doctor billed, the more he got paid.

The Affordable Care Act was designed to change that. One of its provisions created the Medicare Shared Savings Programme, which rewards doctors for keeping their patients healthy.

Participation in the programme requires primary care doctors to create networks, called accountable care organisations, or ACOs, to better coordinate patient care. These networks are reimbursed for delivering high-quality care below a baseline of historical Medicare costs.

In 2012, doctors in McAllen formed the Rio Grande Valley Accountable Care Organisation Health Providers, and signed up for this experiment. The early results are in, and they are stunning: From April 2012 to the end of last year, the Rio Grande Valley ACO saved more than US$20 million (S$25.5 million) from its Medicare baseline.

From the beginning, physicians in the Rio Grande Valley ACO analysed data from their electronic health records to identify - and then focus on - high-risk patients. Patients who couldn't get to the office were visited at home; those who had trouble communicating with their doctors were given cellphones.

Preventive care became a central focus. Doctors advised patients about diet and lifestyle changes that could prevent future health problems, and developed personal care plans for patients with uncontrolled diabetes.

Patients who had recently had a hospital stay were scheduled for rapid follow-up visits to make sure that their recovery was on track.

These changes didn't just save money; they also improved patients' health. From 2012 to last year, the number of patients achieving control of their diabetes rose 11.8 percentage points. The number receiving vaccinations rose 12.2 percentage points.

This is not an isolated case. Today, more than 5.3 million Medicare beneficiaries nationwide are served by more than 360 ACOs, which have helped hold spending hundreds of millions of dollars below Medicare targets for this period. Many primary care physicians - who are responsible for directing the vast majority of health-care costs - are forming ACOs, and more private health plans are setting up these reimbursement structures as well.

A continued slowing of health-care cost growth will owe a good deal to this revolution in how we pay for medical care.

It is a transformation that was sparked by the Affordable Care Act, and is now being played out throughout the country - even in the little Texas city of McAllen.

NEW YORK TIMES

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