The daily business briefing: May 30, 2017

British Airways stock drops after IT meltdown, Draghi warns U.S. protectionism could be a drag on Europe, and more

A British Airways flight lands at Heathrow
(Image credit: Getty Images)

1. British Airways resolves IT problems, but stock drops

British Airways CEO Alex Cruz said Monday that he was "profusely apologetic" about a "catastrophic" computer failure that led to the cancellation of dozens of flights and disrupted travel for 75,000 passengers over a U.K. holiday weekend. Cruz said such a meltdown would "never again" be allowed to disrupt flights. He said he would not resign over the incident, which he said had nothing to do with cost savings measures he implemented after taking over leadership of the airline last year. Union leaders have said that IT outsourcing to India opened the door to computer-system glitches. British Airways said its IT systems were running normally on Tuesday, but its parent company's shares fell by 3 percent as trading resumed after a three-day holiday weekend.

Subscribe to The Week

Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

SUBSCRIBE & SAVE
https://cdn.mos.cms.futurecdn.net/flexiimages/jacafc5zvs1692883516.jpg

Sign up for The Week's Free Newsletters

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

Sign up
To continue reading this article...
Continue reading this article and get limited website access each month.
Get unlimited website access, exclusive newsletters plus much more.
Cancel or pause at any time.
Already a subscriber to The Week?
Not sure which email you used for your subscription? Contact us
Harold Maass, The Week US

Harold Maass is a contributing editor at The Week. He has been writing for The Week since the 2001 debut of the U.S. print edition and served as editor of TheWeek.com when it launched in 2008. Harold started his career as a newspaper reporter in South Florida and Haiti. He has previously worked for a variety of news outlets, including The Miami Herald, ABC News and Fox News, and for several years wrote a daily roundup of financial news for The Week and Yahoo Finance.